Customer Service at Dorimoon Baby Shop

At Dorimoon, we are committed to providing you and your little ones with the best experience. Whether you have questions about our clothing sizes, need help tracking an order, or have concerns regarding a purchase, our dedicated team is here to support you.

Support Scope

We are happy to assist you with the following inquiries:

• Product Information: Details on fabric quality, sizing guides, and care instructions.

• Order Assistance: Updates on order status, shipping inquiries, and delivery tracking.

• Returns & Exchanges: Guidance on our return policy for items that don't fit just right.

• General Feedback: We love hearing from our community!

Contact Methods

You can reach out to us through any of the following channels:

• Phone Support: +8801713-167090 or +8801814-892593

• Email Support: dorimoonbd@gmail.com

• Social Media: Connect with us on Facebook, Instagram, TikTok, and YouTube for quick updates and direct messaging.

Response Times

We aim to respond to all inquiries as quickly as possible. Please note our typical response windows:

• Email: Within 24–48 business hours.

• Social Media & Phone: During our operational hours, we strive to reply within a few hours.

Visit Us

If you prefer to visit us in person, you can find us at:

Dorimoon Baby Shop
BKSP Zirani, Ashulia, Savar, Dhaka.

Thank you for choosing Dorimoon for your baby and kids' clothing needs! 👶💖